All Australians now have a My Health Record, unless they chose to opt out before 31 January 2019. Log in to your My Health Record to view and manage your health information.
You can decide what you want to include and start sharing health information with your treating healthcare providers.
To access your My Health Record online, you need to have a myGov account and to link it to your record.
Video: How to access your My Health Record online
How to access your record online
Step 1: Create a myGov account or sign in to your existing myGov account and link your record
You need to have a myGov account to access your My Health Record. myGov is a secure way to access Australian Government services online.
- Go to the myGov sign in page.
- If you don’t have a myGov account, select ‘Create an account’ and follow the steps to register. If you already have a myGov account, use your username and password to sign in.
- Once you have signed in to myGov, scroll to ‘My Health Record’ from the ‘Link a service’ list. Then select the ‘Link’ button for My Health Record.
Step 2: Verify your identity
After you have followed the steps to link your My Health Record to your myGov account, you need to verify your identity. You can use details from Medicare or a code that you’ve been given.
To verify your identity using your Medicare details, you will need information such as:
- your Medicare card
- the BSB and bank account number that your Medicare benefits are paid into (if you've arranged this with Medicare)
- your address as recorded by Medicare
- information about your last doctor's visit
You need to answer the questions correctly to pass the identity check. If you don’t know the answer to a question, you can skip that question and try the next one.
If you are not able prove your identity online, or would prefer to speak to a person, call the Help line on 1800 723 471 (Option 1).
A Help line representative will give you a code, known as an identity verification code, so you can link your myGov account to your My Health Record.
Step 3: Set up your My Health Record
After you verify your identity, you will see a ‘Welcome to My Health Record’ screen.
The first time you log into your My Health Record, there may not be much information in it.
To start setting up your record
Open your record by selecting the box with your name on the welcome screen. Start with these steps to set your preferences:
- Decide if you want to add Medicare information such as visits to your doctor, prescriptions information, immunisations and your organ donor decisions.
- Add your emergency contact/s.
- Add any allergies or adverse reactions and medicines to your personal health summary.
- Set an access code if you want to control who can see your health information.
- Choose to receive notifications when someone accesses your record.
Next time you see your GP, nurse or specialist, remember to ask them to upload a summary of your visit to your My Health Record.
What online access gives you
Online access is the simplest way to access your My Health Record and update your information at any time from a computer or mobile device.
With online access you can:
- View and manage your health information
- Add health information, such as allergies and medications you are taking
- Set privacy and security controls
- See who has previously accessed your record
- Hide or remove documents you don’t want people to see
- Access or manage another person’s record if you have been nominated to do so
You can also view some information in an authorised mobile app.
Without online access
If you choose not to access and manage your My Health Record online, healthcare providers (e.g. GPs, nurses and specialists) can still view and upload documents.
If you have previously opted out
If you have previously opted out before 31 January 2019 or cancelled your My Health Record, you can register for a record at any time.
Access a record on behalf of someone else
You can access someone else’s My Health Record online if you are either their nominated representative, or their authorised representative. You don’t need to have your own My Health Record to do so.
A nominated representative is a person you have invited through the My Health Record system to view or help manage your record. They might be a family member, close friend or carer.
An authorised representative is a person who manages the My Health Record of someone who cannot manage their own. An authorised representative might manage the record on behalf of a child, or an adult who lacks capacity.
You can choose whether you want your newborn child to have a My Health Record as part their Medicare registration.