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Last updated 27 May 2016

Getting a My Health Record

You can register online for a My Health Record for you or a child at any time.

To register for a My Health Record, we need to verify your identity. To do this you will need to answer some questions relating to your Medicare card or Medicare history, such as the date of birth of people on your Medicare card or information relating to your Medicare or DVA claims history.

If you are registering a child, you must have parental responsibility for them and the child must be listed on your Medicare card. If this is not the case, you will need to apply in writing.

We’ll collect your answers and disclose them to Medicare or DVA (if relevant) to verify your identity. Without your answers, we won’t be able to create a My Health Record for you. The information we collect to verify your identity is not retained and we don’t disclose it anyone else. See our Privacy Policy for more details.

You can register online

To register online you will need to:

  1. Create a myGov account or login to your existing account
  2. Verify your identity
  3. Set up your My Health Record
  4. =
  5. Registration complete

Other ways to register

In Writing

Complete the following form:

Application to register (PDF 648 KB)

Forms are available on the Resources page.

By Phone

By calling:

1800 723 471

and select option 1 (one). Call charges apply from mobile phones.

In Person

Visit a Service Centre that offers Medicare services.

Find your nearest Service Centre

Special circumstances for registration

Last updated 27 May 2016