My Health Record
My Health Record Quick facts
My Health Record is the new name of the national digital health record system. Having a My Health Record means your important health information like allergies, medical conditions and treatments, medicine details, test or scan reports can be digitally stored in one place.
Healthcare providers like doctors, specialists and hospital staff may be able to see it online from anywhere at any time when they need to, like in an accident or emergency.
As more people use the My Health Record system, Australia’s national health system will become better connected. This will result in better, faster and more efficient care for you and your family.
Over 2.6 million Australians already have aMy Health Record (once called the Personally Controlled Electronic Health Record or PCEHR). Nearly 2,000 Australians are signing up every day.
My Health Record is protected and regulated by law, just like online banking.
Benefits of having a My Health Record
Even if you move or travel interstate, the information can be viewed securely online, anywhere, any time.
If you want, you can access your health information from any computer with an internet connection. You control who can see it. Once it’s set up you don’t need to do anything.
If you choose to you can control who sees what information in your My Health Record.
There are strict rules and regulations on who can see or use your My Health Record to protect your health information from misuse or loss. There are penalties for anyone who breaks these.
You won’t need to worry about having to remember and repeat your health history like medicines, details of chronic conditions, and dates of recent tests with different or new healthcare providers.
The same goes for your children’s health history like immunisations and medical tests.
In a medical emergency, healthcare providers connected to the My Health Record system can see your health information to provide you the best possible care quickly.
If you want, you can list any allergies, adverse reactions and medical conditions you may have to help healthcare providers give you better advice and treatment.
We respect your privacy.
To create a My Health Record, we will collect information about you and your children from Medicare and some other government bodies including your name, date of birth, and Medicare records from the last two years.
Registered healthcare provider organisations such as general practices and hospitals will be able to access your My Health Record when providing healthcare to you. You can set access controls to restrict which healthcare providers can see your health information.
We don’t disclose your information to anyone else, unless required or permitted by law.
More information can be found at My Health Record Privacy page
Go to myhealthrecord.gov.au
Go to My Health Record website and select the REGISTER button. Have your Medicare or Department of Veterans’ Affairs card ready.
This will take you to The My Gov website and ask you to sign in. If you don't have an account, follow the steps to register. Once you are in your myGov account click the services button and 'link' to My Health Record.
Sign up for My Health Record
To register for your My Health Record you will need to provide your Medicare or DVA details and some other information.
Add your preferences
The first time you see your record, you will be asked what documents you want in your record, and who can see your information. Every time you see a doctor, ask them to update your record.
What is included in your My Health Record
Your My Health Record could contain:
- Medicines you are taking prescribed by your doctor
- Your Medicare claims history
- Your organ donation decision
- Immunisations recorded in the Australian Immunisation Register.
Your doctors and other healthcare providers may be able to see and add information to your My Health Record, including:
- A summary of your medical history, conditions and treatments
- Hospital discharge information
- Diagnostic imaging reports (like ultrasound or x-ray results)
- Pathology reports (functionality coming soon) - like blood tests
- Specialist letters
You can add:
- Any allergies and adverse reactions you may have
- Emergency contacts and their details
- Your personal health notes
- Your advance care planning information (this records your wishes about your health care in the event that you are too unwell to communicate)
- Other medicines or vitamins you might be taking, like over-the-counter medicines
You can also customise access to your My Health Record by setting access controls including restricting who can see your information, or cancel your record, at any time.
How My Health Record helped me in an emergency
"My Health Record looks after me. And that’s what it’s for."
Ian, retired pilot and farmer, South Australia
"It was my son’s birthday and I visited him in Sydney to celebrate. We checked into the hotel and three hours later I was in the back of the ambulance being rushed to hospital.
They found I had a thing called pancreatitis. After four days in hospital, I talked them into letting me out as long as I went to see my doctor for important follow up work as soon as I got home.
When I got to my doctor I realised the hospital hadn’t given me any information about the treatment I needed. Luckily my doctor checked My Health Record and within a minute was able to find details of what needed to be done to look after me."
Information and help
Where can I get more information or help?
- Go to the My Health Record website
- Call our Help line on 1800 723 471
- Visit a Medicare Service Centre
Aboriginal and Torres Strait Islanders call 1800 723 471
If you are a parent, carer or provide support to a person who requires assistance, and want to know how this affects you, go to: My Health Record website
If you have a hearing or speech impairment, use the National Relay Service or call 1300 555 727
If you need assistance in another language call 131 450