Helpdesk information is available at National E-Health Transition Authority (NEHTA) via the following tabs -using the My Health Record System/eHealth Training Resources/Guides/eHealth helpdesk information.
The my health record website also contains contact numbers for software vendors, PKI certificates and helpdesks at my health record provider help page.
The Tier 1 Support contact list at the my health record website provides further information on where to get further assistance with different matters.
The Department of Human Services PIP enquiry line on 1800 222 032.
Your PHN may also be able to provide additional information and support.