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Last updated 25 May 2017

Frequently Asked Questions – ePIP

Practices will not be withdrawn from the existing eHealth Incentive. Practices that no longer wish to participate in the eHealth Incentive must withdraw online through HPOS by 31 July 2016, or the point in time for the quarter that they wish to withdraw from (if withdrawing in the future). Practices that withdraw will be able to re-apply for the eHealth Incentive online anytime through HPOS.
Applications can be submitted to the Department of Human Services through PIP Online. PIP Online is accessed through the Health Professional Online Services (HPOS) link on the Department of Human Services website. After completing a set of mandatory and optional questions, and selecting the Submit button, the practice will be registered in the eHealth Incentive.
Practices are able to opt-out of individual quarters online up to the point-in-time, where they determine they will not meet the requirements. Practices will automatically be opted back in to the next payment quarter. Practices registered for the eHealth incentive are able to opt-out and opt-in of a quarter as many times as required. This must be done online through HPOS by the point-in-time. By opting-out of a payment quarter, a practice will still be registered for the eHealth Incentive, but will not receive a payment for the quarter in which they have opted-out.
Where there is a change in ownership during the quarter the practice is not withdrawn from the PIP eHealth Incentive and the new owners may elect to provide the practice’s HPI-O where it is not already provided, or if the HPI-O changes. If the new owners elect to provide their HPI-O they will need to acknowledge that they understand and agree to the terms and conditions when providing the practice’s HPI-O. Please note, practices must advise the Department of Human Services of any changes in practice arrangements that may affect their eligibility for the PIP and/or individual PIP incentives either via: Health Professional Online Service (HPOS), at humanservices.gov.au/HPOS up to and on the relevant point-in-time date; or offline, which must be provided to the Department of Human Services no later than 7 days prior to the relevant point-in-time date.
If practices no longer wish to participate in the eHealth incentive, they must do this by the point in time for the quarter from which they no longer wish to participate in the incentive. Practices that withdraw will be able to re-apply for the eHealth Incentive anytime online through HPOS. There is no limit to the number of times a practice can withdraw or re-apply for the eHealth Incentive.

Last updated 28 April 2016