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Last updated 25 May 2017

Frequently Asked Questions – ePIP

Interoperability of secure messaging is a key priority identified in the draft National Digital Health Strategy to support improved information exchange and effective communication and coordination of services across the health sector. Messaging vendors have implemented the secure messaging delivery (SMD) standard into their products with Queensland Health to begin sending discharge summaries to healthcare recipients using the SMD standard in June 2016.
To assist general practices and GPs become familiar with and confident to use today’s My Health Record system, online training materials are available at my health record website. On-demand online simulated training is available at For more information about the support available in your area, please contact your Primary Health Network (PHN). An online eLearning Module is also being developed and will be available on the DHS website to assist practices with their participation in the eHealth Incentive via PIP Online. Further information will be provided to practices shortly. For further information, including FAQs around the My Health Record system, including privacy and security please go to the my health record website.
For more information on the My Health Record system, please go to
NEHTA has commissioned an independent review of the design of key national communications infrastructure is being undertaken to ensure it is fit for purpose and able to support requirements now and into the future. The key focus is on the national health services directory (NHSD) and end point location services to support the discovery of healthcare providers with which to communicate and the mechanisms by which to securely exchange information. This review is expected to be completed in mid-2016.

Last updated 28 April 2016