Frequently Asked Questions
The My Child’s eHealth Record mobile app lets parents who have registered their child for a My Health Record view a range of information, such as growth charts and reminders about health checks and immunisations. The mobile app is available for Android and Apple smartphones and can be downloaded from Google Play and the Apple App Store.
Before you can use the mobile app, you must have registered your child (and yourself) for a My Health Record.
The Child Development section of your child’s My Health Record is a place where parents or other authorised representatives can add information about their child’s early health, growth and development. The information in this section creates a detailed picture of your child’s early development.
Healthcare Providers are able to access the Child Development section of your child’s My Health Record (with your consent); however they are not able to update it.
The Child Development section is similar to paper based recording methods such as the ‘Baby Book’ used by states and territories. In it you can add and find information such as:
- Personal measurements
- Immunisations and health checks
- Questionnaires about growth and development
- Parental observations
- Information for parents
- Health check questionnaires (currently only available in NSW and Tasmania)
- Emergency contact information
This information can also be used to record your child’s developmental achievements, or to compare their growth against averages per age group. Healthcare providers will not be able to view the personal observations you have entered about your child’s developmental achievements but you can use this area as an aid in your discussions with them.
Although you can add the personal observations to your child’s record, it is important to note that any of your child’s measurements should be taken by a trained health professional.
The Child Development section can also be accessed online of through the app “My Child’s eHealth Record”. Download the app. The free app enables you to enter and view the growth and development information about you child on a smartphone, as well as view and track important reminders such as health checks and immunisation updates.
The requirement to run this app on Android smartphones and tablets is Android 4.x or 5.x. The requirement to run this app on Apple iPhones and iPads is iOS 7, 8 or 9.
If you are not able to upgrade to the new version, the information you may have stored in the My Child’s eHealth mobile app can be still be found on your device (such as photo gallery, contacts or directory and calendar reminders) or on your child’s My Health Record.
The free My Child's eHealth Record app is a simple way of keeping track of your child’s health information, development and immunisations- all in the one place.
Before you use this app register for or sign in with your MyGov account to set up access and link to your child’s My Health Record.
For app support:
Visit: The My Health Record website
Call: Help line on 1800 723 471 (24 hour support)
Yes. If you are registering a child who is not included on your Medicare card, you will need to register them in person at a Medicare Service Centre or in writing when completing the Newborn Child Claim for Family Assistance and Medicare form - provided to all new parents in the ‘parent pack’. You may also be able to register them using assisted registration if your healthcare provider supplies this service and is willing to provide a declaration of parental responsibility for you.