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Last updated 18 August 2016

Healthcare providers can access the My Health Records of patients that were created as part of the Northern Queensland and Nepean Blue Mountains opt-out trials

Published 18 August 2016

Update

From 15 July, registered healthcare providers can access the My Health Records of people living in the Nepean Blue Mountains, Mudgee, Oberon, Bathurst and Northern Queensland, including Cape York and the Torres Strait, who had a record created for them as part of the current My Health Record opt-out trials.

More than 970,000 new My Health Records have been created for people living in these areas as a result of the trials. Only 1.9 per cent of individuals advised of their decision not to have a My Health Record created for them. This is in line with international experience with opt-out systems for electronic health records. As a result, more than 9 out of 10 people living in the Nepean Blue Mountains and Northern Queensland have a My Health Record nationally, and over 4 million Australians have a My Health Record, with an average of 1 new record being created every 38 seconds.

Once connected, registered healthcare providers can access the My Health Record system via their practice’s clinical information system. Authorised providers can view and upload health information to their patients’ My Health Records. Alternate access to the system is available via the National Provider Portal, which can be used to view your patients’ My Health Record. To access the Provider Portal you need to register and obtain the appropriate online credentials – more information on how to do this is available in the Provider Portal fact sheet found on the My Health Record website. If you are an existing user of the My Health Record system, you can login to the Provider Portal.

Support is available to healthcare providers via the Help line on 1800 723 471, or more information can be found at www.myhealthrecord.gov.au

Last updated 18 August 2016